Pro-Palestinian protestors rally in Edmonton, Canada, Feb, 25, 2024, (Artur Widak/NurPhoto via Getty Images)

(JTA) – Should social media users be allowed to call Israelis “criminals?” What if users are specifically talking about alleged war crimes by the Israeli government? 

Meta says not all cases are clear cut and that it needs help to make sure it’s striking the right balance between blocking hate speech and allowing the free expression of criticism.  The task falls to the Oversight Board, an independent group that oversees content moderation on Meta platforms Facebook, Instagram and Threads. 

The board will review three recent posts that Meta removed and consider recommending changes to Meta’s hate speech policies. In a post from January, a Threads user, replying to a video on the Israel-Hamas war, wrote, “All Israelis are criminals.” In December, a Facebook user writing in Arabic referred to Russians and Americans as “criminals.” In March someone commented on an Instagram post, “All Indians are rapists.”

All three cases were flagged for review by Meta’s automated systems, and the company ultimately concluded that all three violated its hate speech policy prohibiting attacks on groups of people on the basis of nationality. 

But there’s sometimes room for interpretation, especially during military conflict and other crises, because users are generally allowed to make claims of criminality against states or institutions, Meta told the board.

As it considers the case, the board is asking for the public to provide perspectives on the impact of Meta policies on the ability of users to speak out against actions by governments and the impact of posts calling an entire group of people “criminals.” The board also wants suggestions for criteria to distinguish between attacks on a group of people and attacks on institutions. 

It’s not the first time Meta’s has strained to apply its policies to real-life situations since the start of the war between Israel and Hamas in October. The board is currently evaluating whether the Palestinian rallying cry “from the river to sea” should be allowed on Meta’s platforms. 

This article originally appeared on JTA.org.

A message from our CEO & publisher Rachel Fishman Feddersen

I hope you appreciated this article. Before you go, I’d like to ask you to please support the Forward’s award-winning, nonprofit journalism during this critical time.

The coming year promises to be filled with more complex and historic developments. We are entering an era where independent, fact-based Jewish journalism will be more important than ever. We need to be ready for whatever 2025 will bring, and with your help, we can be.

We’ve set a goal to raise $260,000 by December 31. That’s an ambitious goal, but one that will give us the resources we need to invest in the high quality news, opinion, analysis and cultural coverage that isn’t available anywhere else.

If you feel inspired to make an impact, now is the time to give something back. Join us as a member at your most generous level.

—  Rachel Fishman Feddersen, Publisher and CEO

With your support, we’ll be ready for whatever 2025 brings.

$36 $500

$120 $180 Other amount