Skip To Content
JEWISH. INDEPENDENT. NONPROFIT.
Make a Passover gift and support Jewish journalism. DONATE NOW
Fast Forward

Israel Launches Fraud Investigation Of Apple

JERUSALEM (JTA) — An Israeli government ministry has opened an investigation of Apple over its failure to disclose that software updates could slow the performance of some iPhones.

The Consumer Protection and Fair Trade Authority, which is part of the Economic Ministry, announced Tuesday that it had launched the investigation on suspicion of consumer deception by questioning Rony Friedman, the CEO of Apple Israel.

In December, Apple acknowledged that it provided software updates that slowed the phones in order to make aging batteries last longer. The slowdown often led consumers to buy new iPhones.

Apple apologized for the software and cut the price of new batteries for affected phones.

If the consumer protection agency determines that Apple violated Israeli law, it could liable for millions of dollars in fines.

Following the apology, a $125 million class action lawsuit was filed in Tel Aviv against Apple accusing the company of breaching its basic duties toward users by failing to disclose that the software updates would have negative implications for their phone use. It says that the software updates impaired consumers’ ability to browse the web, check email and use various applications, and that consumers should have been made aware of the potential slowdowns before downloading the updates to the operating system.

The lawsuit also accuses Apple of having “a clear interest in hiding the information from users because it would prefer they replace old iPhones with new ones as soon as possible.”

This is a moment of great uncertainty. Here’s what you can do about it.

We hope you appreciated this article. Before you go, we’d like to ask you to please support the Forward’s independent Jewish news this Passover. All donations are being matched by the Forward Board - up to $100,000.

This is a moment of great uncertainty for the news media, for the Jewish people, and for our sacred democracy. It is a time of confusion and declining trust in public institutions. An era in which we need humans to report facts, conduct investigations that hold power to account, tell stories that matter and share honest discourse on all that divides us.

With no paywall or subscriptions, the Forward is entirely supported by readers like you. Every dollar you give this Passover is invested in the future of the Forward — and telling the American Jewish story fully and fairly.

The Forward doesn’t rely on funding from institutions like governments or your local Jewish federation. There are thousands of readers like you who give us $18 or $36 or $100 each month or year.

Support our mission to tell the Jewish story fully and fairly.

Republish This Story

Please read before republishing

We’re happy to make this story available to republish for free, unless it originated with JTA, Haaretz or another publication (as indicated on the article) and as long as you follow our guidelines.
You must comply with the following:

  • Credit the Forward
  • Retain our pixel
  • Preserve our canonical link in Google search
  • Add a noindex tag in Google search

See our full guidelines for more information, and this guide for detail about canonical URLs.

To republish, copy the HTML by clicking on the yellow button to the right; it includes our tracking pixel, all paragraph styles and hyperlinks, the author byline and credit to the Forward. It does not include images; to avoid copyright violations, you must add them manually, following our guidelines. Please email us at [email protected], subject line “republish,” with any questions or to let us know what stories you’re picking up.

We don't support Internet Explorer

Please use Chrome, Safari, Firefox, or Edge to view this site.