JDate To Pay Back Romantic Hopefuls For Automatic Renewals by the Forward

JDate To Pay Back Romantic Hopefuls For Automatic Renewals

Image by Lily Padula

The parent company of dating sites JDate and Christian Mingle will repay customers whose subscriptions were automatically renewed or who were denied refunds, the Los Angeles Times reported.

Spark Networks USA agreed to pay $500,000 in penalties and up to $985,000 in restitution. It will also edit its website to become more transparent, according to the Times.

The L.A.-based company had been renewing payments without warning its customers. This goes against federal and state law — California specifically enacted a stricter Automatic Renewal Law in July, which requires that e-commerce sites “notify consumers about how to cancel the auto-renewal before they are charged,” according to the website of California law firm Mintz, Levin, Cohn, Ferris, Glovsky and Popeo.

The ruling states that California customers who paid membership fees between May 26, 2012, and Oct. 10, 2017, and were unknowingly charged for at least one automatic renewal may be reimbursed, the Times reported. The same goes for those who fruitlessly tried to cancel a service plan. Currently, those eligible will get $25 in restitution.

Alyssa Fisher is a news writer at the Forward. Email her at fisher@forward.com, or follow her on Twitter at @alyssalfisher


Jdate To Pay Back Romantic Hopefuls For Auto-Renewals

Your Comments

The Forward welcomes reader comments in order to promote thoughtful discussion on issues of importance to the Jewish community. All readers can browse the comments, and all Forward subscribers can add to the conversation. In the interest of maintaining a civil forum, The Forward requires that all commenters be appropriately respectful toward our writers, other commenters and the subjects of the articles. Vigorous debate and reasoned critique are welcome; name-calling and personal invective are not and will be deleted. Egregious commenters or repeat offenders will be banned from commenting. While we generally do not seek to edit or actively moderate comments, our spam filter prevents most links and certain key words from being posted and the Forward reserves the right to remove comments for any reason.

Recommend this article

JDate To Pay Back Romantic Hopefuls For Automatic Renewals

Thank you!

This article has been sent!