A committed kvetch: Old Jewish man buys ad in newspaper to complain about slow internet
We’ve all been frustrated with our internet service providers at one point or another, but one Jewish man took his kvetch game to the next level.
Aaron Epstein, a 90-year-old from California bought a quarter page ad in The Wall Street Journal on Thursday to lambaste AT&T CEO John Stankey over his company’s slow internet speeds in his area.
I mean how upset one must be, over slow home internet speeds, to pay for a personal quarter-page national ad in print @WSJ pic.twitter.com/Zk9umKD0t1
— Raju Narisetti (@raju) February 3, 2021
“Dear Mr. Stankey: AT&T prides itself as a leader in electronic communications. Unfortunately, for the people who live in N. Hollywood, CA 91607, AT&T is now a major disappointment,” Epstein wrote. According to Epstein’s ad, AT&T’s maximum download speed offering for the area is only 3Mbps, while their competitors offer speeds of more than 200Mbps.
According to AT&T’s website, the company advertises speeds of up to 940Mbps in some parts of the country.
Epstein paid to run the ad in both the Manhattan and Dallas – where AT&T is based – edition of the WSJ, which cost him some $1,100 he told Ars Technica in an interview.
“I get very annoyed because, periodically, I get snail mail and periodically I see ads on TV and ads on the internet offering the faster service [from AT&T],” he said.
The area is one of the few regions where AT&T’s still operates an outdated DSL-based internet, a service they will soon be discontinuing
So why doesn’t Epstein switch to a different provider? For one, he’s been a customer since 1960, something he specified in the WSJ ad, and he relies on AT&T for his phone service. Besides, he noted, he doesn’t want to risk an outside technician coming into his home during a global pandemic.
I hope you appreciated this article. Before you go, I’d like to ask you to please support the Forward’s award-winning journalism this Passover.
In this age of misinformation, our work is needed like never before. We report on the news that matters most to American Jews, driven by truth, not ideology.
At a time when newsrooms are closing or cutting back, the Forward has removed its paywall. That means for the first time in our 126-year history, Forward journalism is free to everyone, everywhere. With an ongoing war, rising antisemitism, and a flood of disinformation that may affect the upcoming election, we believe that free and open access to Jewish journalism is imperative.
Readers like you make it all possible. Right now, we’re in the middle of our Passover Pledge Drive and we need 500 people to step up and make a gift to sustain our trustworthy, independent journalism.
Make a gift of any size and become a Forward member today. You’ll support our mission to tell the American Jewish story fully and fairly.
— Rachel Fishman Feddersen, Publisher and CEO
Join our mission to tell the Jewish story fully and fairly.
Our Goal: 500 gifts during our Passover Pledge Drive!