We’ve all been frustrated with our internet service providers at one point or another, but one Jewish man took his kvetch game to the next level.
Aaron Epstein, a 90-year-old from California bought a quarter page ad in The Wall Street Journal on Thursday to lambaste AT&T CEO John Stankey over his company’s slow internet speeds in his area.
I mean how upset one must be, over slow home internet speeds, to pay for a personal quarter-page national ad in print @WSJpic.twitter.com/Zk9umKD0t1— Raju Narisetti (@raju) February 3, 2021
“Dear Mr. Stankey: AT&T prides itself as a leader in electronic communications. Unfortunately, for the people who live in N. Hollywood, CA 91607, AT&T is now a major disappointment,” Epstein wrote. According to Epstein’s ad, AT&T’s maximum download speed offering for the area is only 3Mbps, while their competitors offer speeds of more than 200Mbps.
According to AT&T’s website, the company advertises speeds of up to 940Mbps in some parts of the country.
Epstein paid to run the ad in both the Manhattan and Dallas – where AT&T is based – edition of the WSJ, which cost him some $1,100 he told Ars Technica in an interview.
“I get very annoyed because, periodically, I get snail mail and periodically I see ads on TV and ads on the internet offering the faster service [from AT&T],” he said.
The area is one of the few regions where AT&T’s still operates an outdated DSL-based internet, a service they will soon be discontinuing
So why doesn’t Epstein switch to a different provider? For one, he’s been a customer since 1960, something he specified in the WSJ ad, and he relies on AT&T for his phone service. Besides, he noted, he doesn’t want to risk an outside technician coming into his home during a global pandemic.