Skip To Content
JEWISH. INDEPENDENT. NONPROFIT.

Support the Forward

Funded by readers like you DonateSubscribe
Fast Forward

Brazilian court fines American Airlines for ’emotional suffering’ to passengers denied kosher food

(JTA) — A judge in Brazil fined American Airlines to the tune of $1,759 for not providing kosher meals for two passengers who had been assured they would receive it on long-distance flights.

One of the passengers had gone without food for 10 hours from New York to Sao Paulo. The other fasted for a total of nine hours on two flights, first from Madrid to Philadelphia and then again from Chicago to London, the Brazilian law news site ConJur reported Wednesday.

American Airlines “failed to provide the services” it had promised to render, the judge of the 23rd Chamber of Civil Court of the Justice Tribunal of Sao Paulo, José Marcos Marrone, wrote in his ruling.

The plaintiffs were not named in the report. Marrone also wrote that, beyond the failure to live up to the agreement, the firm caused the plaintiffs “emotional suffering” by serving food to virtually everyone else on the flight.

Airlines are not legally obligated to provide food of any kind in the United States or Brazil. However, both countries have consumer protection laws that can lead to penal action against service providers once they commit in a transaction to deliver a certain product.

On its website, American Airlines offers 15 of what it calls “special meals,” including kosher food.

In the fine print for the kosher food option, the airline stipulates that passengers from Brazil can only get kosher food if they’re leaving from Sao Paulo or Rio de Janeiro. The only other stipulation is that the airline is unable to provide kosher meals to passengers leaving from India.


The post Brazilian court fines American Airlines for ’emotional suffering’ to passengers denied kosher food appeared first on Jewish Telegraphic Agency.

Engage

  • Events

    Haart to Haart

    Virtual

    Dec 7, 2022

    7 pm ET · 

    A conversation with Julia Haart and her son Shlomo, stars of Netflix's 'My Unorthodox Life,' about the new season and much more.

Republish This Story

Please read before republishing

We’re happy to make this story available to republish for free, unless it originated with JTA, Haaretz or another publication (as indicated on the article) and as long as you follow our guidelines. You must credit the Forward, retain our pixel and preserve our canonical link in Google search.  See our full guidelines for more information, and this guide for detail about canonical URLs.

To republish, copy the HTML by clicking on the yellow button to the right; it includes our tracking pixel, all paragraph styles and hyperlinks, the author byline and credit to the Forward. It does not include images; to avoid copyright violations, you must add them manually, following our guidelines. Please email us at [email protected], subject line “republish,” with any questions or to let us know what stories you’re picking up.

We don't support Internet Explorer

Please use Chrome, Safari, Firefox, or Edge to view this site.