Starbucks Chief Howard Schultz Steps Down — Stock Plunges 3%

Image by getty images
Starbucks Corp on Thursday said Howard Schultz will step down as chief executive to focus on its high-end coffee shops as Chief Operating Officer Kevin Johnson takes over as CEO.
Starbucks signaled the change in July, saying that Schultz was moving away from day-to-day operations to focus on the development of high-end stores and long-term growth.
But the announcement on Thursday comes as investors worry that growth at the company is cooling from its red-hot levels. Starbucks shares were down 3.9 percent at $56.25 in after-market trading on Thursday.
Schultz has been the shareholders’ darling at the Seattle-based company. When he returned in 2008 for his second stint as CEO, the stock was trading below $10. Late last year it hit an all-time high above $60.
Johnson is a former technology executive who became president and chief operating officer at Starbucks in March 2015. He will take over as CEO of the company on April 3, 2017, Starbucks said in a statement.
Johnson has been on the Starbucks board since 2009 but most of his career was in the technology industry.
“Not having retail experience could be a problem over time,” said Howard Penney, an analyst at Hedgeye Risk Management.
On a conference after the announcement, analysts pressed the company on timing and whether, with Schultz stepping aside, senior management still had the “merchant” gene.
“I’m not leaving the company and I’m here every day,” said Schultz, adding that he will be focused on building a new franchise within Starbucks.
Store traffic at established stores fell in the last quarter, which Johnson has attributed to a change in the company’s loyalty program, and Starbucks forecast a mid-single-digit rise in 2017 same-store sales.
The move increases the focus of the well-regarded Schultz on Starbucks establishing itself at the high end of coffee shops.
“Howard Schultz … will shift his focus to innovation, design and development of Starbucks Reserve Roasteries around the world, expansion of the Starbucks Reserve retail store format and the company’s social impact initiatives,” the company said.
The Forward is free to read, but it isn’t free to produce

I hope you appreciated this article. Before you go, I’d like to ask you to please support the Forward.
Now more than ever, American Jews need independent news they can trust, with reporting driven by truth, not ideology. We serve you, not any ideological agenda.
At a time when other newsrooms are closing or cutting back, the Forward has removed its paywall and invested additional resources to report on the ground from Israel and around the U.S. on the impact of the war, rising antisemitism and polarized discourse.
This is a great time to support independent Jewish journalism you rely on. Make a Passover gift today!
— Rachel Fishman Feddersen, Publisher and CEO
Most Popular
- 1
News Student protesters being deported are not ‘martyrs and heroes,’ says former antisemitism envoy
- 2
News Who is Alan Garber, the Jewish Harvard president who stood up to Trump over antisemitism?
- 3
Fast Forward Suspected arsonist intended to beat Gov. Josh Shapiro with a sledgehammer, investigators say
- 4
Opinion What Jewish university presidents say: Trump is exploiting campus antisemitism, not fighting it
In Case You Missed It
-
Fast Forward Jewish students, alumni decry ‘weaponization of antisemitism’ across country
-
Opinion I first met Netanyahu in 1988. Here’s how he became the most destructive leader in Israel’s history
-
Opinion Why can Harvard stand up to Trump? Because it didn’t give in to pro-Palestinian student protests
-
Culture How an Israeli dance company shaped a Catholic school boy’s life
-
Shop the Forward Store
100% of profits support our journalism
Republish This Story
Please read before republishing
We’re happy to make this story available to republish for free, unless it originated with JTA, Haaretz or another publication (as indicated on the article) and as long as you follow our guidelines.
You must comply with the following:
- Credit the Forward
- Retain our pixel
- Preserve our canonical link in Google search
- Add a noindex tag in Google search
See our full guidelines for more information, and this guide for detail about canonical URLs.
To republish, copy the HTML by clicking on the yellow button to the right; it includes our tracking pixel, all paragraph styles and hyperlinks, the author byline and credit to the Forward. It does not include images; to avoid copyright violations, you must add them manually, following our guidelines. Please email us at [email protected], subject line “republish,” with any questions or to let us know what stories you’re picking up.